Which geographic area does Heath Electrical Services cover?
Heath Electrical Services cover Milton Keynes and surrounding areas.
How can I pay for my electrical work?
You can pay for your pre-planned or emergency electrical work with cash or any card while we’re with you. You can also make payment as a bank transfer or use our financing options that are available through Payaca. Ask a member of the team today for more information.
Will Heath Electrical carry out a free survey of my site?
Heath Electrical Services will attend call-outs free of charge but do not provide free surveys. If you require a non-standardised installation, Heath Electrical Services will appoint a Project Manager who will be responsible for a visual inspection at your site prior to works commencing. Your Project Manager will discuss your requirements and advise you how your installation can be implemented.
Does Heath Electrical only do electrical installations?
No, we also do electrical inspections, PAT testing, LED lighting, commercial testing and many more services – please visit our services page for more information.
How can I be sure my installation will meet the required standard?
Heath Electrical Services are fully qualified electricians with years of electrical experience, we are certified by a variety of trading trust companies such as Electric Side and City & Guilds.
I've heard about the British Standard 18th Edition. What is this?
This is a publishment that includes all of the recent and latest wiring regulations and every regulation that applies for electricians. This ensures that all work done meets the regulations and is safe and working. I need an electrical contractor who complies with Part P regulations.
Does Heath Electrical use sub-contractors?
For larger-scale projects, Heath Electrical may use sub-contracted approved electrical contractors.
What guarantee do I have that my project will be completed on time?
When we work in homes and company buildings, we always give a promised finish by date to ensure that your life is not disrupted for long.
What sort of large-scale projects does Heath Electrical Services work on?
Heath Electrical has worked in a variety of environments ranging in size, from homes to industrial companies to restaurants, petrol stations and much more.
Can Heath Electrical provide me with ongoing maintenance on my site?
Yes, Heath Electrical are available for emergency call outs and ongoing work.
Will Heath Electrical come out if I have an emergency?
Yes, we offer both electrical testing and inspections, landlord testing and can provide home buyer reports.
I want to save money on my electricity charges. Can Heath Electrical Services help?
Yes, we offer affordable electrical services and try to keep the costs minimal for all of our clients, if you wanted to save money on your electricity bills then we offer electrical inspections to check your homes electrical wiring and LED lighting to save you money.
How do you charge an electric car at home?
While there will be public car charging points in your local area, to maximise the use of your electric vehicle, it is always recommended to install a unit on your property. The best place to fit a car charging point is nearby to where you usually park your vehicle, meaning it can be charged overnight. Alternatively, an EVSE supply cable can be used for a quick charge via a three-pin plug socket.
What payment methods do you accept?
We ask clients to pay by BACS where possible but credit or debit cards are also accepted payment methods. If you wish to pay by card, you can do so when our engineer is with you, over the phone or online using Paypal.
When will my payment be due?
Payment will be due in full upon the completion of your electrical work. However, on larger instalments, you may be required to pay in stages for upfront costs of materials and travel. If you would like to know more about this, please visit our terms and conditions page. (Link to page)
Can I book services and send the bill to my tenant?
Unfortunately not, the person that books the services is responsible for the payment. If your landlord is responsible for your electricity, then please contact them to arrange for electrical services.
Is the homeowner billed for works completed with another tradesmen?
This is something that we would kindly ask that you discuss with our team. However, generally speaking, Heath Electrical Services is able to complete electrical work in line with other trade works as long as there is no existing pre-work agreement between the team and your client. They will also have to abide by our terms and conditions (Link to page) and ensure that your work is not going to come into dispute with ours.
How much will electrical works cost?
This will fully depend on the service in question and will vary in price depending on the severity and scale of the job. We usually ask clients to pay on a per-hour basis, which is £60 for electricians and £30 for trainees and time and a half for holidays and weekends; however, there are more costs included if need be for materials and travel. Please take a look at our terms and conditions for more information. (Link to page)
Why does the first hour cost more?
The reason the first hour costs slightly more is because it includes the cost of materials, travel and anything else that is required for our team to turn up and complete the job. If you would like to know more about this, then please take a look at our terms and conditions of contact the team. (Link to page)
Should I pay for checks even when nothing is fixed?
If you require our expertise and equipment to check electrical works, then you will be charged a fee for this. This will vary depending on the travel and severity of the task. Please contact the team if you require more information.
Are there discounts for cash?
No, there are no discounts for cash. We ask clients to pay by BACS where possible but credit or debit cards are also viable payment methods. If you wish to pay by card, you can do-so when our engineer is with you, over the phone or online using Paypal.
How long do I have to wait for services?
The waiting time for services will completely depend on the current workload that the team have to work with. We will try our best to call you back as soon as possible, whether this is to arrange an appointment or inform you of how long it may be before a call back. Please feel free to follow us on social media or sign up to our newsletter for more information weekly about services.
When can work be booked for?
Work can be booked in on weekdays (Monday – Friday) 8-5. If you require work to be completed on holidays or at the weekend, then you will be asked to pay the team time and a half for their services.
Should I try fixing the issue myself first?
Please DO NOT try fixing electricals yourself unless you are a trained professional. It is extremely dangerous to work with electrical wiring and equipment, so please do not fix the issue yourself. We have had cases where clients have tried fixing issues before calling the team, and it has resulted in a larger payment and more time required to fix the mess that has been made.
Can you provide an estimated quote?
Of course, the team will speak with you about what you are looking to achieve, and a quotation will be provided. Should an in-person consultation with a visual inspection be required, this will be arranged to gauge how much the work you need may cost. Please be aware that this price may change depending on whether any changes to the works required arise throughout your electrical project; however, the team will inform you of this before continuing the work.
Can I make changes to my agreed service?
As long as services have not started and you advise the team in due course that you no longer require the service, you will be able to rearrange. However, depending on how long you give the team before the arranged time, you may be required to pay a percentage of the agreed fee.
If I order my materials will it be cheaper?
Depending on the work that needs completing, you may be able to order your own materials. However, we would always advise against this as it is best to use the materials that the team use as they will come at a discounted price as well as being a high grade, which will inevitably last longer.
What are your accreditations?
All Heath Electrical Services team members are certified to complete tasks to a high standard and to a safe measure. We are also NICEIC approved accreditors, so you can be sure to trust our services.
Are you insured to complete electrical work?
Yes, the team are insured to complete electrical work and will take full liability for any issues or injuries that are caused as a result of our work. Please take a look at our terms and conditions for more information.
Can I see certifications?
Upon request, the team are able to send or show clients certificates of qualifications, certifications and accreditations if they require it. Please speak with the team to arrange this if necessary.
How fast can you charge an electric car at home?
The charging speed for electric vehicles is measured in kilowatts. An average charging point installed in the home is capable of charging your car at 3.7kW or 7kW, which will provide you with up to 30 miles worth of power.
How do you install a home car charging point?
The government has implemented an OLEV grant scheme, which provides all electric car drivers with a £500 grant to use towards installation fees. However, to install a home car charging point, you must enlist the expertise of a professional. Here at Heath Electrical Services, teams are fully certified installers and will arrange an initial survey to determine the best placement for your unit. A charging point can be mounted to either an external wall or inside your garage, depending on which option is convenient for you. The complete installation process takes around three hours; however, this may differ based on the complexity of the project.
How often should you charge an electric car at home?
There is no limit on how often you should charge your electric car as it will depend on how often you drive. Many clients opt for getting into the routine of placing their vehicle on charge overnight or when it will be stationary for an extended period of time. Charging overnight is particularly beneficial as it means you can take advantage of off-peak electricity tariffs, saving money. Through putting your car on charge whenever it’s not in use, you will always be prepared for any unplanned journeys.
What is your mission statement?
Heath Electrical Services’ mission is to operate an ethical business, building long term relationships with our clients by providing the highest possible standards of integrity, customer service, craftsmanship, and value for money. Heath Electrical Services values both its clients and employees and will treat both with respect and dignity. It is Heath Electrical Services’ objective to work with its clients to help them achieve their aspirations and manage their budget effectively, by providing advice, experience and knowledge, and quality of service. Heath Electrical Services are committed to its own development as a contractor and as an employer. Teams will strive to build on their existing skills to meet the ever-changing needs of clients and staff alike.
Can you provide a project tender?
Yes, the team will speak with you about the details of your project and will request the information we require to provide a tender. Should an in-person consultation with a visual inspection be required, this will also be arranged. Please let us know of the associated timescales we are required to work to at the point of requesting tender so that we can work efficiently for you.
Do you offer a guarantee?
Yes, the team will speak with you about the details of your project and will request the information we require to provide a tender. Should an in-person consultation with a visual inspection be required, this will also be arranged. Please let us know of the associated timescales we are required to work to at the point of requesting tender so that we can work efficiently for you.
How often do we need to test and maintain our business' emergency lighting?
Emergency lighting is a legal requirement for commercial properties. This lighting is required to be automated and powerful enough to lead any occupants to safety should there be an event leading to a power cut at the property. Alongside routine testing, annual maintenance is required to ensure that any battery or light deterioration is kept to a minimum and the fittings are fully functional should they be required in an emergency.
Can you help position my EV charger?
Yes. Our experienced team can help you to find the perfect location for your EV charger for convenience. For example, the charger can be installed inside the garage for those that keep their vehicle locked away at night, or on the side of the home for those with driveways.
How do I know which EV charger to install?
The Heath Electrical Services team can help you to find the best solution for your vehicle and requirements. During a free survey of your home, the team will be able to gauge which charger is best for you.
What is the minimum duration for emergency lighting?
Your emergency lighting must work for a minimum of one hour. However, your emergency lighting must work for 3 hours to pass the annual emergency lighting test.
What is Unified Glare Rating?
Unified Glare Rating, also known as UGR, is used to measure how much glare is emitted from luminaires (an electric light unit). It is used in the workplace to determine whether glares will cause discomfort to individuals exposed to the luminaire, particularly in settings where staff work on computer monitors. Failing to consider the UGR of lights can impact the well-being of your workforce, causing vision fatigue or nausea, for example.
What is the difference between UGR22 and UGR19?
Items that fall under the UGR19 category mean that they have a Unified Glare Rating of 19 or under, and those under UGR22 will have a rating of 22 or less. The higher the rating, the more glare there will be from the light source, so which option business owners opt for will depend on their workplace setting. For example, office environments will have lighting in the UGR19 range as the constant use of computer monitors will have to be considered. Industrial buildings, on the other hand, will opt for UGR22 as a brighter, clearer light will be necessary. For more guidance on which UGR is best for your workplace, please contact our knowledgeable team.
What should I do if the power trips?
Here’s a quick guide to what you can do yourself to check your consumer unit.
How often do I need a PAT test?
PAT testing is advised on an annual schedule.
Do I need to keep records of my PAT test?
You will receive digital certification for your PAT testing to be kept on file. However, it is not a legal requirement to keep a record of this, nor is it a legal requirement to have PAT test stickers on your appliances.
Do you provide a certificate for having a PAT test?
Upon completion, you will be given a digital certification for your PAT testing, which you can keep on file or produced to insurers where required.
Do I need to have electrical installations tested before a new tenant moves in?
The government guidance is available via their website; please click this link. Properties must be inspected at least every five years, and a copy of the report supplied to new tenants before they occupy the premises.
What electricals are landlords responsible for fixing?
As a landlord, you are responsible for anything that is deemed ‘unsatisfactory’ according to 18th Edition wiring regulations. By arranging an EICR, you can be assured that the wiring and electrical installations in your property are safe for tenants.
Do you provide a certificate for having a PAT test?
As a tenant, you should be provided with a copy of an up-to-date condition report by your landlord. However, it is the landlord’s responsibility to have all inspections and testing complete.
Is PAT Testing a legal requirement?
PAT Testing is advised to take place annually for businesses and landlords.
Should my landlord arrange a PAT test for me?
If your landlord has provided appliances that are portable (not hardwired), it is their responsibility to have these routinely tested.
I work at home, should I get my equipment PAT Tested?
It is every employer’s responsibility to ensure that all work equipment is maintained in an efficient state, in efficient working order, and in good repair. Due to this, your employer should have your work equipment regularly inspected to ensure your safety.
I already have floodlights on my premises, but I want to upgrade. What can I do about it?
We can often retrofit old halogen installations with modern, energy-efficient LED fittings. Our NICEIC accredited engineers will assess your current lighting and provide a quote, free of charge, based on your requirements.
How many floodlights do I need?
There’s no magic formula to determine how many lights you need. Book a free quote and arrange a site visit from one of our highly qualified engineers. Having discussed your requirements and assessed the site, our engineers will be happy to advise you.
Consumer unit FAQs
Can I replace my fuse box myself?
Yes, we offer affordable electrical services and try to keep the costs minimal for all of our clients, if you wanted to save money on your electricity bills then we offer electrical inspections to check your homes electrical wiring and LED lighting to save you money.
Where to install a consumer unit?
The location of where your consumer unit should be installed is often overlooked. Since they are not considered as a feature of a house, consumer units are frequently hidden away in some dark place in a house. Consumer units should be located so they can easily be reached whenever it is necessary so it is in compliance with Part M of the building regulations. They should be mounted with the switches at a height of between 0.45m & 1.2m above floor level.
Can a consumer unit be boxed in?
Consumer units boxed in wooden cupboard or mounted under wooden stairs are seen as a fire hazard as these materials are highly combustible. According to building regulations your consumer unit should be enclosed in a cabinet or enclosure constructed of non-combustible material such as steel.
Can I have a consumer unit in my bathroom?
According to regulations, electrical equipment should not be present in shower rooms or bathroom. This includes simple equipment such as wall switches, plugs and especially consumer units.
Is it dangerous to install a consumer unit near gas meter?
According to regulation, gas pipes and gas meter in domestic houses, must be spaced at least 150mm from electricity meters, switchboards, electric cables, sockets, telecommunication cables, consumer units and any other conductors. Additionally, there should be a separation between a supply or distribution cable of at least 25mm for domestic pipework up to 35mm or 50mm for pipework over 35mm.
Can you wire a new electrical consumer unit to old wiring?
Before fitting a shiny new electrical consumer unit, it is advised to carry out an electrical Installation condition report (EICR). This test will establish the health of the electrical installation in your house and enable you and your electrician to decide if the existing wiring and circuits are fit for purpose.
What does PAT testing stand for?
PAT stands for “Portable Appliance Testing”, people often call it PAT testing because it is clearer that just calling it PAT.
What does PAT testing involve?
PAT testing involves checking every electrical appliance that has a plug and is reasonably portable, or can be moved around. A visual inspection is carried out to check for damage, and then electrical tests are performed using a PAT testing machine, these tests are to check that the item is earthed, that the internal wiring is not damaged, and that there is no power leakage. Are you a landlord and require a small number of items tested? We can also provide a free no obligation quotation or answer any questions you may have.
What are the types of electric vehicle charging point?
There are three main types of EV charging point. Rapid, Fast and Slow. Rapid or Super Chargers are mainly found at Motorway Services and other public locations where super fast charging is necessary during a journey. A typical example is Telsa Super Chargers which can charge the vehicle up to 80% in just 20 minutes. Fast Chargers can be installed at homes, businesses and other public locations to enable users to charge their vehicles within a only few hours, depending on the vehicle and rating of the charging point. Slow chargers are generally only for overnight charging and can take between 6 & 12 hours to charge the vehicle.
What different plugs are available?
There are two main types of plug that are commonly used: Type 1 & Type 2
Type 2 plugs are the most commonly used and we believe the best option, but the type of plug you use depends which vehicle you have. Both types of plug can charge up to 32 amps but the type 2 plug also allows for 3 phase charging if your installation allows. This enables faster charging in some situations.
Type 2 plugs are the most commonly used and we believe the best option, but the type of plug you use depends which vehicle you have. Both types of plug can charge up to 32 amps but the type 2 plug also allows for 3 phase charging if your installation allows. This enables faster charging in some situations.
How long does replacing a fuse box take?
The time it takes to replace a fuse box may vary on the size of the property as well as the condition of the existing wiring. A typical replacement generally takes around half a day.
Can you fix our car park lights?
Yes. If your lights have stopped working or start to flicker, then our team can provide general maintenance for your car park lights. We can also help you to design a Planned Preventative Maintenance package.
Can you replace car park lights?
Yes. Our team are able to provide a quick turnaround when installing new lights, working out-of-hours to minimise disruption.
How many car park lights will I need?
There are many factors to consider when installing new car park lights and how many to install. Things that will need to be assessed include the area size as well as dark corners. Please contact our team to arrange a site visit, and they can advise you on how many are suitable for your property.
Plumbing FAQs
How do I know if I have a pipe leak?
There are multiple signs that can indicate that you have a leak in your home. Some of the most common include the following: A sudden increase in your water usage, Drop in water pressure, If the leak worsens when your hot water turns on (this may indicate that there is a leak in your hot water pipes), There are puddles around your pipes or water tank, You notice dampness or water droplets around your pipes, There is mould growth.
Do you do free plumbing consultations?
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Do you do emergency plumbing callouts?
Yes. If you have a plumbing emergency, please contact our team on 07939 291 507, and we will send a member of our team to your property as soon as possible.
Where do you offer your plumbing services?
We offer our plumbing services to commercial and domestic clients in and around the Milton Keynes area, including Northampton, Woburn Sands and Bedford. To find all of the areas that we cover, please follow this link.
Gas FAQs
What is included in my boiler service?
In general, a boiler service will include the following: Working and standing pressure checks, Burner pressure checks, Ventilation checks, Analysis of flue gas, Inspection of safety devices, Inspection of flue and chimney, Clean and inspect ignition devices, Check seals and gaskets, Clean and inspect condense traps, Operational checks, Analysis and measurements of combustion, Vent and fill heating system, Check heating and hot water, Service record, Guidance on energy efficiency.
How can I spot a gas leak?
There are multiple factors that can indicate that there is a gas leak in your home. It is vitally important that you identify these signs to ensure your home remains safe. Hissing or whistling sounds, Cloudy, bubbly or dusty water, Visible damage to any gas lines, Plants suddenly die
You have a headache, sore throat, nauseous feeling, ears ringing or frequent nosebleeds.
You have a headache, sore throat, nauseous feeling, ears ringing or frequent nosebleeds.
What boiler repairs can you complete?
The Heath Electrical Services team can complete all boiler repairs and installations you require. Some of the most common boiler repairs we can help you with include leaks, cold radiators, low boiler pressure and if you have no heating or hot water.
What boiler repairs can you complete?
The key difference is that a combi boiler does not need a hot water cylinder, unlike a conventional boiler. Combi boilers are popular as they provide instant hot water.
What boiler brands do you install?
Our reputable engineers have experience installing a vast range of boilers, including leading manufacturers such as Worcester Bosch, Ideal, Baxi and Vaillant. If you have a boiler brand that is not mentioned, please do not hesitate to get in touch with our team to find out how we can help.
How long does boiler installation take?
Typically, installing a boiler will take around one day to complete; however, this can be more or less dependent on the complexity of your system and whether any repairs need to be carried out on your home before installation. Our team will always let you know how long you can expect the installation to take before starting.
What is the difference between a service and gas safety check?
A service is more in-depth than a gas safety check. A basic gas safety check is designed to ensure that your appliances and installations are safe and working how they should be. A service, on the other hand, includes everything in a gas safety check but also specific instructions by the manufacturer, performance tests and any necessary remedial work. Both are required to keep your gas fittings in full working order.
As a landlord, do I need to provide tenants with gas safety check records?
Yes, it is your responsibility to provide your tenants with all documentation relating to the gas safety of the property they are leasing. On completion of checks, you will have 28 days to give the details to tenants.
What are the signs that a gas appliance needs to be checked?
If your gas appliance is showing any of the following warning signs, you should book in for servicing as soon as possible:Not working as it should be, Has black or brown marks on or around it, Produces a yellow flame instead of blue
